City of Bellevue, WA
File #: RES 10252   
In control: City Council Regular Meeting
On agenda: 5/8/2023
Title: Resolution authorizing the execution of a 5-year Software as a Service agreement with Freshworks Inc., to implement and provide an ongoing cloud-based platform for IT Service Management and Customer Service Management software, in an amount not to exceed $618,090.00, plus all applicable taxes.
Attachments: 1. Agenda Memo, 2. Resolution
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Title

Resolution authorizing the execution of a 5-year Software as a Service agreement with Freshworks Inc., to implement and provide an ongoing cloud-based platform for IT Service Management and Customer Service Management software, in an amount not to exceed $618,090.00, plus all applicable taxes.